7×24 Online Support
Our international support team is available 24 hours a day, 7 days a week.
Whether you have technical questions, project inquiries or after-sales needs, we are always ready to respond promptly.
Professional Sales Consultation
Our experienced sales managers provide one-to-one consultation throughout the entire purchasing process.
From product selection to technical discussions and project planning, we ensure fast communication and efficient support for every customer.
Free Customized Solution
Every factory has different production requirements.
Our engineering team offers free customized production solutions based on your product specifications, production capacity, factory layout and investment budget, ensuring the most cost-effective solution for your business.
Free Production Line Layout Design
Before manufacturing begins, we provide a professional production line layout to help customers optimize factory space and improve production efficiency.
Our layout includes:
- Machine Arrangement
- Material Flow
- Utility Requirements
- Production Workflow Optimization
One-Year Warranty
All Xinzhou machines are supplied with a one-year warranty.
During the warranty period, we provide free replacement of defective parts caused by manufacturing issues, together with professional technical assistance.
On-site Installation & Training
Our experienced engineers can travel to your factory for:
- Machine Installation
- Equipment Commissioning
- Production Testing
- Operator Training
- Maintenance Guidance
This ensures your production line starts running smoothly in the shortest possible time.